Accessibility Statement

MIG Marketing Investment Group Ro SRL undertakes to ensure the accessibility of its website in accordance with the highest European standards. We make every effort to ensure that our websites and applications are accessible to all users. We are actively working to improve the accessibility of this website and all of our digital touchpoints. We regularly test and improve various areas of the sites, striving for full compliance with the legal provisions governing the accessibility of products and services.

A) Compliance status for the website

The JD Sports website is partially compliant with WCAG 2.1 Level AA.

On the site you can browse products and add them to your cart. On most sub‑pages you can:

  • zoom the view up to 200%

  • use the main elements of the site with a keyboard

  • use most elements of the site with a screen reader or voice‑recognition software (on a computer or phone) using assistive technologies

  • browse the site in the following browsers: Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari

In terms of visual appearance and content presentation we already meet the WCAG 2.1 requirements:

  • error messages are marked with icons, not colour alone

  • all active elements are of adequate size and clearly visible

  • we maintain proper contrast and font legibility

  • there are no flashing elements that could trigger epileptic seizures

  • animated elements can be paused or muted

  • messages are phrased in a simple and understandable way

Site elements we are currently working on:

  • Some pages are not yet operable with a keyboard or screen readers, including: the delivery and payment selection step, the customer profile, the information centre.
    Affected users: blind users, users with motor impairments
    Adaptation deadline: August 2025

The current ordering process requires the use of a mouse. We are working on a solution that will allow payment using only the keyboard. Until then you can place an order by phone – we will prepare it just as quickly.

B) Compliance status for the mobile application

Our mobile application is being modernised with a view to full accessibility. In terms of visual appearance and content presentation we already meet the WCAG 2.1 requirements:

  • error messages are marked with icons, not colour alone

  • all active elements are of adequate size and clearly visible

  • we maintain proper contrast and font legibility

  • there are no flashing elements that could trigger epileptic seizures

  • animated elements can be paused or muted

  • messages are phrased in a simple and understandable way

However, the current version may still pose difficulties for users of assistive technologies. The next app update with further improvements is scheduled for July 2025.

In the meantime, all app functions are available through our website, which is optimised for screen readers and keyboard navigation.

How to report a problem?

We are actively working to resolve any accessibility issues with our products. If you encounter problems or would like to provide feedback about the service, please contact us and specify:

  1. What problem occurred

  1. On which page / in which part of the service

  1. What device and browser you are using

  1. Which assistive technologies you are using (e.g. screen reader)

Write: info@jdsports.ro

Call: +40 31 2295426

We will reply to your message within 30 days.

Date of last statement update: 27 June 2025

This statement was prepared on the basis of a self‑assessment carried out by the Marketing Investment Group S.A. team.